 | Frequently Asked Questions |
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- What is Mobile, On-Site Document Destruction?
We come to your facility and shred the documents at your site. Our trucks are equipped with a shredder that could process up to 6500 pounds of paper an hour.
- How much does On-Site Shredding cost?
The costs differ depending on the type of service requested. CDDC can provide you with a free review of your needs, and recommend a scheduled document destruction program. CDDC offers a broad range of schedules to match your shredding volumes. One time purges are a common service we perform as well. Contact us to schedule a visit or demonstration. Use our toll free number at 888-826-CDDC (888-826-2332).
- Our company uses a small paper shredder. Why should we pay for this service?
The typical paper office shredder is not designed to process a large volume of documents that need to be shredded over time. If it is too difficult or time consuming, your staff may choose not to shred material that should be destroyed. In addition, your company is paying the salary of your employees while they are doing the shredding. In most cases, this is more expensive than using a document shredding service. CDDC can shred in 4 minutes what it often takes almost 4 hours for your staff to do! CDDC can save your business time and money!
- Our company puts our documents in the trash, which then goes into a dumpster. Isn't that safe?
NO, Confidential Material in a dumpster is not protected under any laws. If it is open, it is available to the public. Items in a dumpster are delivered to a landfill where it is dumped in open space, allowing your documents available for pick-up at the landfill. Many private investigators offer the collection of information by going through dumpsters. This is called "dumpster diving," and in 1998, the U.S. Supreme Court ruled that "dumpster diving" is legal.
- Why should we use an On-Site Service instead of an Off-Site Service?
On-Site destruction can be certified immediately. When the information is sensitive or the need to watch is critical, On-Site affords you the comfort of knowing it is destroyed before it left your premises. CDDC maintains operating procedures under NAID guidelines and guarantees both on and offsite services for hands free service.
- How do I know that my confidential documents have actually been shredded?
With our On-Site Service, you can watch the destruction via a television monitor on the side of the truck. The camera inside the truck is aimed at the shredder and you can actually view the shredding process as it is happening. CDDC will also provide you with a "Certificate of Destruction" with every invoice.
- What happens to my shredded documents after your truck leaves our facility?
Your shredded documents are mixed with up to eleven thousand pounds of other shredded paper in the truck. The shredded paper is then transported to a recycle facility where it is processed into recycled material.
- How often should our documents be shredded?
Every business has their different needs. CDDC will help you with a free evaluation of your needs. Together we will establish a plan that fits your document destruction compliance needs and your budget.
- 9. I have a large amount of documents in storage boxes. Can these be shredded at one time?
YES, CDDC offers a PURGE service that can take care of all your outdated confidential documents at one time.
- How do I keep my confidential documents secured in-between scheduled visits?
CDDC provides our scheduled customers with locked containers where you will place your documents as you collect the material for our next destruction visit.
- What items should be shredded?
There are U.S. laws specifically tailored for different types of business that requires them to secure certain types of documents. So every business has different requirements for shredding. CDDC can help you become familiar with the laws governing your type of business. In general, the following types of documents should be securely maintained and disposed of when required:
? Payroll records
? Personal information
? Financial statements
? Sales reports
? Sales statistics
? Marketing plans
? Insurance information
? Billing records
? Invoices
? Medical records
? Tax records
? Legal documents
? Engineering drawings
? Purchase orders
? Credit memos
? Outdated checks
? Drafts of documents
? Outdated reports
- Can you shred other types of confidential records?
YES, CDDC can shred many other various types of records including but not limited to video tapes, audio tapes, microfilm, x-rays, microfiche, photographs, identification cards, and credit cards.
- Do I need to remove staples, paper clips and binder clips from my documents?
NO. Our State-of-the-Art machine can easily shred all of these items. There will be no need for you to spend any time (or money!) removing these items from your material.
consultation of your needs, and recommend a regularly scheduled record management program. Contact us to schedule a visit and demonstration. Or call our toll free number at 1-888-826-CDDC (1-888-826-2332).
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